Suggestions, comments and complaints


Our service team is at your disposal to help you in any situation.

If you wish to make a suggestion, a compliment or even a complaint, you can get in touch with any of our secretaries, in person, or through the available channels (either by phone or via email).
Tel.: 21 312 4600
(Local landline call charges applicable)

Your opinion is fundamental

Cambridge School Portugal prides itself on providing a high quality service that is accessible to everyone, so we hope that your experience with us, both in terms of customer service and education, will be exceptional.
We would be happy to receive your comments and suggestions about your experience at our schools, or any other issue that may have remained unresolved.
We encourage our clients and students, whenever they have questions, to talk to us, as this is how we can understand how we can evolve and improve our service.
In the event that we are unable to answer your question immediately, it will be forwarded to the person responsible, who will handle it.

Receiving and handling your questions and complaints

Our main objective is to resolve your issue as soon as you contact us.


Any question you may have will be treated with the strictest confidentiality, in accordance with the Global Privacy and Information Security Policy.